Your health and safety are our top priorities. Below are the key measures currently in place at Amandari:

• On Arrival

  • All drivers will collect guests from the airport wearing a mask provided by Amandari.
    
  • All cars will be fully sanitized prior to usage.
    
  • Individually wrapped masks and hand sanitizer will be provided by your driver upon transfer to the resort. Should you provide your own transportation, these will be made available to you upon arrival.
    
  • Cold towels and snacks will not be provided during the car transfer.
    
  • Temperature checks will be administered upon arrival at the resort using a forehead thermometer.
    
  • On arrival, we will disinfect the external part of guests’ luggage.
    
  • Paper collaterals will be removed from the rooms, with any printed collateral received personally printed for individual guests.
    
  • Welcome amenities will be delivered to rooms once guests have checked in, not before.

• Housekeeping

  • The thorough cleaning of public areas will also focus on disinfecting door handles, lighting switches and all other high use areas.
    
  • Public bathrooms and common spaces will be sanitized on an hourly basis
    
  • All occupied rooms are sanitized daily with focus on specific touch points within the full room perimeter.
    
  • To avoid cross contamination, cleaning equipment (sponges, cloths and similar) are changed with every room.
    
  • Rooms are refreshed with fresh air by opening windows and doors during servicing.
    
  • Enhanced disinfecting of guest suites and replacement of all amenities upon departure.
    
  • On arrival, guests will be advised that they can opt to have room linen changed daily, once every two days or only on request; The same will apply to the turn down service, with guests opting to have turn down service, or not, as we fully understand that some guests may want less interaction and activity within their room

• Food & Beverage and Dining

  • Options for private dining experiences and in-suite dining, with menus focusing on wellness options and local produce, are available.
    
  • The thorough cleaning and sanitizing of all tableware, place mats, salt and pepper shakers will take place after each use.
    
  • We will reduce the number of non-residents dining.
    
  • Staff have been trained to have minimal contact and communication during service and will wear mask when serving guests.
    
  • Tables will be placed 2 meters apart.
    
  • Utensils and napkins will be provided once guests have been seated.
    
  • In-suite dining will serve all food and drinks covered and staff will wear proper personal protective equipment (PPE), i.e. mask and gloves upon delivery.

• Shared Areas

  • Sanitizer gel or liquid is available in all public areas and re-filled throughout the day.
    
  • Additional hygiene equipment (sanitizer wipes) will be placed next to fitness equipment, with the addition of staff cleaning it after each use.
    
  • The Fitness Pavilion will be available for private use only; guests will be asked to book their preferred time in advance.
    
  • Employees will wear face masks/ gloves.
    
  • Each treatment suite will be stocked with personal protective equipment (PPE) for both guests and employee use.
    
  • There will be a minimum 30-minute turnover time between sessions to allow thorough cleaning of each treatment suite.
    
  • Group wellness classes will be available at a limited capacity (maximum five guests) to ensure social distancing; guests may also book private wellness sessions.

• Other Measures

  • All private activities are limited to 10 individuals, including driver and/or guide, where applicable.
    
  • Travel in vehicles is limited to those of the same household.