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Palmaia - The House of AiA

Playa del Carmen, Mexico

Booking Process

Select your desired stay dates and number of guests, then submit.

You will be redirected to our booking tool for room & rate options.

Make your selection, check out and you will receive a confirmation email.

Palmaia - The House of AiA

Secluded beaches, ancient wellness rituals, and locally sourced plant-based cuisine set the sacred and eco-conscious tone at the all-inclusive Palmaia. Each of the resort’s 234 oceanfront, vegan-friendly suites feature feather-free bedding, kombucha-stocked minibars, and biodegradable bathroom amenities. The jungle-inspired Atlantis Spa offers chakra-based treatments to balance the mind and body. And in the four restaurants, you’ll savor lovingly prepared dishes such as soy-marinated watermelon poke bowls and smoked-carrot toast as you gaze out at the Caribbean Sea.

GALLERY

YOUR NOBLE BENEFITS

Best Available Rate.

Upgrade at time of check-in when available.

Complimentary daily breakfast for two guests per room.

Special gifts such as dining, resort, or hotel credits, complimentary experiences, and more.

Early check-in/late check-out when available.

GUESTS
Adults
Kids

Palmaia - The House of AiA

Secluded beaches, ancient wellness rituals, and locally sourced plant-based cuisine set the sacred and eco-conscious tone at the all-inclusive Palmaia. Each of the resort’s 234 oceanfront, vegan-friendly suites feature feather-free bedding, kombucha-stocked minibars, and biodegradable bathroom amenities. The jungle-inspired Atlantis Spa offers chakra-based treatments to balance the mind and body. And in the four restaurants, you’ll savor lovingly prepared dishes such as soy-marinated watermelon poke bowls and smoked-carrot toast as you gaze out at the Caribbean Sea.

GALLERY

YOUR NOBLE BENEFITS

Best Available Rate.

Upgrade at time of check-in when available.

Complimentary daily breakfast for two guests per room.

Special gifts such as dining, resort, or hotel credits, complimentary experiences, and more.

Early check-in/late check-out when available.

Booking Process

Select your desired stay dates and number of guests, then submit.

You will be redirected to our booking tool for room & rate options.

Make your selection, check out and you will receive a confirmation email.

  • NEED TO KNOW

    1. Website
      https://thehouseofaia.com/
    2. Rooms
      234
    3. Address
      Paseo Xaman-Ha, Lote 1 Playacar Quintana Roo Playa del Carmen, 77710 Mexico | View in Map >
    4. Nearest Airport(s)
      Cancún International (CUN), 32 Miles / 51 Kilometers

  • AMENITIES

    General Facilities

    1. Bicycle Rental
    2. Butler Service
    3. Car Rental Desk
    4. Concierge Desk
    5. Currency Exchange
    6. Housekeeping -- Twice Daily
    7. Laundry/Dry Cleaning/Pressing
    8. Multi-lingual Staff
    9. Turndown Service
    10. Valet Parking
    11. Wakeup Calls
    12. Wedding Services

    Health & Wellness

    1. Fitness Center
    2. Spa

    Sport Activities

    1. Water Sports

    Digital Experience

    1. Internet Access

    In-Room

    1. Bathrobes
    2. Complimentary Coffee/Tea
    3. Connecting Rooms
    4. Hair Dryer
    5. House Safe
    6. Iron/Ironing Board
    7. 24-hours Room Service
    8. In-room Safe
    9. Slippers

    General Services

    1. Air Conditioning
    2. Banquet Facilities
    3. Complimentary Parking
    4. Parking
    5. Salon

  • HOTEL LOCATION

      • Paseo Xaman-Ha, Lote 1 Playacar Quintana Roo Playa del Carmen, 77710 Mexico

  • FREQUENTLY ASKED QUESTIONS

    • How does the booking process work?

        It's entirely online and super easy! First, select your dates and number of guests. Once you submit your request, you are redirected to our online booking tool to select the room category and rate, and complete your booking. Please note that we will redirect you to our subdomain for a few months while we run the BETA. We are working to fully integrate the experience on a single platform with several other user experience benefits.

    • What are the benefits of booking through Noble?

        Noble provides you with both discounted room-only and VIP rates. The VIP rates are often equal to other platforms like Expedia but come with rich complimentary benefits & inclusions such as breakfast for 2, early check-in/late check-out, room upgrade when available, $100-200 experience credit, plus more.

        Suppose you don't need the complimentary perks for your trip; you also have the option to book our room-only rates, which can be much lower than other services.

    • Are the VIP rates eligible with hotel loyalty programs like BonVoy, Accor, etc.?

        The VIP rates are generally eligible for loyalty points and status benefits. However, your status benefits do not overlap with the Noble benefits. I.e., if the Noble VIP rate and your loyalty status provide complimentary breakfast for two guests, you’ll only get breakfast for 2, not 4.

    • Is the discounted room-only rate eligible with hotel loyalty programs like Bonvoy, Accor, etc.?

        You’ll not get points on the room-only rate, as this rate is not eligible. However, hotels may still honor your status benefits at their discretion.

    • What happens after I book?

        Once you book, you'll receive a confirmation email with your reservation details. If you don't receive it within 2 hours or have any post-booking questions or concerns regarding your reservation, don't hesitate to contact us on the chat or through service@noble-stay.com

    • When will I pay for my reservation?

        Payment terms will vary for each reservation. In general, the VIP rates are mostly "Pay at hotel," and the discounted rates are mostly paid through Noble. However, this may vary, so please carefully read the individual rate policy before booking.

    • What are the cancellation terms?

        We follow each hotel's cancellation terms which are individual for the specific rate. Please carefully read the individual rate policy before booking.

    • How do I cancel my reservation?

        Please get in touch with us on the chat or email us at service@noble-stay.com to cancel your reservation during the BETA. You will be able to manage your reservations through your account post-BETA. Please contact the hotel directly if it is an urgent same-day last-minute cancellation.

Ready to book Palmaia - The House of AiA?

Click below to get rates & availability, and reserve online.

  • Hotel Details

    • Website

    • Rooms

      • 234

    • Address

      • Paseo Xaman-Ha, Lote 1 Playacar Quintana Roo Playa del Carmen, 77710 Mexico

    • Nearest Airport(s)

      • Cancún International (CUN), 32 Miles / 51 Kilometers

  • AMENITIES

    • Digital Experience

      • Internet Access

    • In-Room

      • Bathrobes
      • Complimentary Coffee/Tea
      • Connecting Rooms
      • Hair Dryer
      • House Safe
      • Iron/Ironing Board
      • 24-hours Room Service
      • In-room Safe
      • Slippers

    • Health & Wellness

      • Fitness Center
      • Spa

    • General Facilities

      • Air Conditioning
      • Banquet Facilities
      • Complimentary Parking
      • Parking
      • Salon

    • General Services

      • Bicycle Rental
      • Butler Service
      • Car Rental Desk
      • Concierge Desk
      • Currency Exchange
      • Housekeeping -- Twice Daily
      • Laundry/Dry Cleaning/Pressing
      • Multi-lingual Staff
      • Turndown Service
      • Valet Parking
      • Wakeup Calls
      • Wedding Services

    • Sport Activities

      • Water Sports

  • FAQ

    • How does the booking process work?

        It's entirely online and super easy! First, select your dates and number of guests. Once you submit your request, you are redirected to our online booking tool to select the room category and rate, and complete your booking. Please note that we will redirect you to our subdomain for a few months while we run the BETA. We are working to fully integrate the experience on a single platform with several other user experience benefits.

    • What are the benefits of booking through Noble?

        Noble provides you with both discounted room-only and VIP rates. The VIP rates are often equal to other platforms like Expedia but come with rich complimentary benefits & inclusions such as breakfast for 2, early check-in/late check-out, room upgrade when available, $100-200 experience credit, plus more.

        Suppose you don't need the complimentary perks for your trip; you also have the option to book our room-only rates, which can be much lower than other services.

    • Are the VIP rates eligible with hotel loyalty programs like BonVoy, Accor, etc.?

        The VIP rates are generally eligible for loyalty points and status benefits. However, your status benefits do not overlap with the Noble benefits. I.e., if the Noble VIP rate and your loyalty status provide complimentary breakfast for two guests, you’ll only get breakfast for 2, not 4.

    • Is the discounted room-only rate eligible with hotel loyalty programs like Bonvoy, Accor, etc.?

        You’ll not get points on the room-only rate, as this rate is not eligible. However, hotels may still honor your status benefits at their discretion.

    • What happens after I book?

        Once you book, you'll receive a confirmation email with your reservation details. If you don't receive it within 2 hours or have any post-booking questions or concerns regarding your reservation, don't hesitate to contact us on the chat or through service@noble-stay.com

    • When will I pay for my reservation?

        Payment terms will vary for each reservation. In general, the VIP rates are mostly "Pay at hotel," and the discounted rates are mostly paid through Noble. However, this may vary, so please carefully read the individual rate policy before booking.

    • What are the cancellation terms?

        We follow each hotel's cancellation terms which are individual for the specific rate. Please carefully read the individual rate policy before booking.

    • How do I cancel my reservation?

        Please get in touch with us on the chat or email us at service@noble-stay.com to cancel your reservation during the BETA. You will be able to manage your reservations through your account post-BETA. Please contact the hotel directly if it is an urgent same-day last-minute cancellation.

Ready to book ?

Click below to connect directly with the VIP Team at the property.