Your health and safety are our top priorities. Below are the key measures currently in place at at Six Senes Ninh Van Bay:

• On Arrival

  • Screening guests via the mandatory health declaration app upon arrival with a mandatory temperature check.
    
  • Daily guest temperature checks.
    

• Room

  • Rooms are thoroughly cleaned & sanitized using EPA-approved products before guests arrive.

• Housekeeping

  • All occupied rooms are sanitized daily with focus on specific touchpoints.
    
  • Guests can ask to schedule housekeeping to avoid interactions.

• Food & Beverage and Dining

  • Available hand sanitizers and face masks in all guest and host areas.
    
  • Disinfection of all guest soft- and heavy duty- touch points on transportation and throughout the property.
    
  • More live cooking offer and a la carte option with Live stations and buffet stations to be spread out to avoid crowding of guests.
    
  • Upon guest departure from a table, the table setting is to be removed completely, and a fresh set of sanitized place mats, cutlery, glasses, napkin etc. will be placed for new arriving guests.
    
  • Furniture set up to follow the recommended distance between tables to ensure social distancing where possible.

• Shared Areas

  • Available hand sanitizers and face masks in all guest and host areas.
    
  • Protective gear with uniforms includes mandatory where appropriate for the therapists.
    
  • Gym, Yoga Pavilion, and each treatment room is subject to a deep clean and sanitation procedure between appointments.

• Staff Interaction

  • The hotel has strict staff policies to maintain safety for both staff and guests.
    
  • All staff are temperature tested upon daily arrival.
    
  • Isolation room is prepared and ready for any host which has a high temperature.
    
  • The Resort requests mandatory daily temperature check for all hosts before duty and hosts living on property on their days off.

• Standard Terms

  • Redemption is direct with the Hotel on any new reservations.
  • The certificate value applies to your bill for both room reservations and hotel services & outlets.
  • Room: Valid towards all room-types and publicly available rates, offers, and packages as per the Hotel's website on the dates requested.
  • Services & Outlets: Valid towards in-house services and outlets operated by the Hotel and added to your room-bill.
  • Exclusions: Any exclusions are noted under "Hotel Specific Terms."
  • Valid for 3 years.
  • The hotel stores any partly used certificate value for your next stay.
  • An unused certificate is transferable by notifying Noble or the Hotel.
  • The certificate is refundable within 14-days after purchase, after its non-refundable.

  See full terms here.

• Hotel Specific Terms

  • Certificate credits for Six Senses Ninh Van Bay are issued in USD