Your health and safety are our top priorities. Below are the key measures currently in place at Six Senses Samui:

• On Arrival

  • Temperature checks will be necessary on arrival, as well as reduced contact at check-in, cashless payments and frequent sanitization of keys and key cards.
    
  • Face masks and other protective clothing will be used by hosts and are available for guests too.
    
  • Hand sanitizing stations or dispensers placed strategically at all guest and host areas.
    
  • All resorts and their outlets will comply with local and country-mandated occupancy limits.
    
  • Social distancing will be practiced in all areas of the resort and during transportation.
    

• Room

  • Additional cleaning processes for daily housekeeping service during the stay and after departure, and improved protocols around handling guest items and laundry.

• Food & Beverage and Dining

  • Strict delivery measures, enhanced training protocols,
    food handling standards and sanitation guidelines, and a new service approach at restaurants and host cafes.
    
  • Re-imagined minibars filled with healthy snacks and drinks based on each guest’s requirements prior to arrival.
    
  • More out-of-the-ordinary private dining and destination options,
  • Improved in-villa dining and more live cooking stations at our restaurants - all appropriately spread out to avoid crowding.

• Shared Areas

  • Frequent sanitization of high touch surfaces, high traffic areas such as receptions, welcome lounges and waiting areas, restaurants and related facilities, washrooms, libraries, boutiques, experience centers and meetings rooms.
    
  • Cleaning and sanitization of treatment rooms, facilities and all equipment between each appointment, wet facilities accessible via a prior appointment only, reduction or removal of high-touch items and additional deep cleaning of all surfaces as well as enhanced protocols around handling laundry.

• Staff Interaction

  • The health and well-being of all hosts remain Six Senses' top priority, along with providing a safe environment for them to work in, while looking after the guests. To this extent, all hosts on duty will wear face masks and use other protective equipment as necessary and as required by local governments. Social distancing is practiced by all hosts at all Six Senses properties, and guidance on personal hygiene and cleaning procedures is clearly communicated and displayed in host areas.
    

• Standard Terms

  • Redemption is direct with the Hotel on any new reservations.
  • The certificate value applies to your bill for both room reservations and hotel services & outlets.
  • Room: Valid towards all room-types and publicly available rates, offers, and packages as per the Hotel's website on the dates requested.
  • Services & Outlets: Valid towards in-house services and outlets operated by the Hotel and added to your room-bill.
  • Exclusions: Any exclusions are noted under "Hotel Specific Terms."
  • Valid for 3 years.
  • The hotel stores any partly used certificate value for your next stay.
  • An unused certificate is transferable by notifying Noble or the Hotel.
  • The certificate is refundable within 14-days after purchase, after its non-refundable.

  See full terms here.

• Hotel Specific Terms

  • Certificate credits for Six Senses Samui are issued in THB
  • Credits cannot be redeemed against any purchase the retail / gift shop, excursions and experiences, the dive center, car rental, and motorized water sports.