ISSUED IN
GBP
VALIDITY
3 Years
Refundable
Within 14 days
Redeem On
- Room
- Room Service
- Restaurant
- Spa
- Bar
- Minibar
* See any exclusions under certificate terms below
The Milestone Hotel & Residences
Kensington, London
The difference is in the detail.
The grand Kensington building, now known as The Milestone Hotel & Residences, began life as three separate Victorian townhouses. Converted in 1922 (with the second and third properties added in 1929 and 2000, respectively), the place retains an air of homeliness — albeit of the most luxurious variety — that is difficult to find in a central London hotel, especially one in such an enviable location. Milestone is located across the street from the famed Kensington Gardens and a short walk from the clothing shops on Kensington High Street and the antique emporiums on Kensington Church Street.
GALLERY
HOTEL HIGHLIGHTS
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The Stables Bar, which once housed the building’s horses, today a cozy nook with the feel of a well-loved gentleman’s club.
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The Grand Master Suites are iconic, from the feminine Meghan Suite, with art deco touches and priceless antiques, to the Hermès Suite, featuring lofty ceilings, and a romantic balcony.
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Enjoy an array of pampering treatments by renowned wellness therapist Fiona Keane in the boutique spa.
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The discrete hotel neighbors the British Royal Family, located just opposite Kensington Palace, with exceptional views across the Palaces' Gardens. The leafy surroundings are perfect for a picnic in the park.
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A a chauffeur-driven Bentley that can be used for local shopping trips, airport transfers or for moving around the city in style.
AWARDS & ACCOLADES
Forbes Five Star
Condé Nast Traveler Readers’ Choice Awards - Top 40 Hotels in London, 2020
Travel + Leisure 'World's Best - Top 10 London City Hotels, 2020
Travel + Leisure 'World's Best - Top 100 Hotels in the World, 2020
CERTIFICATE ISSUED IN
GBP
CERTIFICATE VALIDITY
3 Years
Refundable
Within 14 days
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Standard Terms
- Redemption is direct with the Hotel on any new reservations.
- The certificate value applies to your bill for both room reservations and hotel services & outlets.
- Room: Valid towards all room-types and publicly available rates, offers, and packages as per the Hotel's website on the dates requested.
- Services & Outlets: Valid towards in-house services and outlets operated by the Hotel and added to your room-bill.
- Exclusions: Any exclusions are noted under "Hotel Specific Terms."
- Valid for 3 years.
- The hotel stores any partly used certificate value for your next stay.
- An unused certificate is transferable by notifying Noble or the Hotel.
- The certificate is refundable within 14-days after purchase, after its non-refundable.
See full terms here.
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Hotel Specific Terms
- Certificate credits for The Milestone Hotel & Residences are issued in GBP
- Certificates cannot be used towards group bookings of 5 rooms and over.
- Certificates cannot be used towards events such as corporate and weddings unless approved by the Hotel.
- Certificates cannot be used towards property buyouts.
HOW IT WORKS
1
Select your certificate amount in the dropdown and complete the checkout. Each level comes with an added 50% in complimentary value.
2
After purchase, the total value is automatically deposited in your name with the Hotel and available for immediate use. You will also receive a Certificate over email.
3
Redeem directly with the Hotel’s reservation team over phone or email on all their available public rates, packages, and offers in addition to most in-house services like spa and dining.
Have any questions?
Click the chat icon below or email us.
We are here to help.
The difference is in the detail.
The grand Kensington building, now known as The Milestone Hotel & Residences, began life as three separate Victorian townhouses. Converted in 1922 (with the second and third properties added in 1929 and 2000, respectively), the place retains an air of homeliness — albeit of the most luxurious variety — that is difficult to find in a central London hotel, especially one in such an enviable location. Milestone is located across the street from the famed Kensington Gardens and a short walk from the clothing shops on Kensington High Street and the antique emporiums on Kensington Church Street.
GALLERY
What the press is saying
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The Telegraph
The staff are delightful, individual personalities who are highly committed and motivated.
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Evening Standard
The hotel offers a number of other luxuries, including a private tour of Kensington Palace, a private Bentley transfer to wherever you please, a picnic in Hyde Park and they can also teach you the Art of Sabrage – an impressive technique for opening a champagne bottle.
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Forbes
From the outside this 1920s building is discreet and unassuming compared to the elaborate interiors revealed once inside.
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Website
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Rooms43 rooms & 13 suites
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Address1 Kensington Court, London, W8 5DL, United Kingdom
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Nearest Airport(s)London Heathrow Airport (LHR), London Gatwick (LGW), London City Airport (LCY)
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Pet PolicyPets are especially welcome.
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Kids PolicyChildren welcome.
General Facilities
- 24-Hour Concierge
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Butler Service
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Wake-up Service
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Babysitting
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Shoe Shine Service
Health & Wellness
- Massage
Digital Experience
- Complimentary Wifi
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High Speed Internet
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Digital Press Reader
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Contactless Check-in
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Mobile Key
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Digital Menus
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Text with Concierge
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QR Code for Menus
Lifestyle Services
- Children VIP Program
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Pet VIP Amenities
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Sommelier
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Wine Cellar
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Wine Tasting
In-Room
- 24-Hour Room Service
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Minibar
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Pillow Menu
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Accessible Room
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Packing/Unpacking Services
General Services
- Plunge Pool
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Gym
- Massage
Digital Experience
- Complimentary Wifi
-
High Speed Internet
-
Digital Press Reader
-
Contactless Check-in
-
Mobile Key
-
Digital Menus
-
Text with Concierge
-
QR Code for Menus
Lifestyle Services
- Children VIP Program
-
Pet VIP Amenities
-
Sommelier
-
Wine Cellar
-
Wine Tasting
In-Room
- 24-Hour Room Service
-
Minibar
-
Pillow Menu
-
Accessible Room
-
Packing/Unpacking Services
General Services
- Plunge Pool
-
Gym
- Children VIP Program
-
Pet VIP Amenities
-
Sommelier
-
Wine Cellar
- Wine Tasting
In-Room
- 24-Hour Room Service
-
Minibar
-
Pillow Menu
-
Accessible Room
-
Packing/Unpacking Services
General Services
- Plunge Pool
-
Gym
- Plunge Pool
- Gym
-
The Stables Bar
Once housed the building’s horses, today a cozy nook with the feel of a well-loved gentleman’s club. Renowned for Signature Smoking Old Fashioned cocktail.
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The Oratory
The original wood-panelled chapel, now a romantic, intimate private dining space
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The Conservatory
Stylishly monochrome, under Murano chandeliers, for drinks and Afternoon Tea
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Cheneston's restaurant
Elegant restaurant with delicious signature dishes served alongside a collection of British options, such as Scottish salmon, cured by H.Forman & Son, London’s oldest smokery and carved right at your table, and delicious daily roasts presented on a silver trolley.
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The Park Lounge
Afternoon Tea is a quintessentially English tradition and is upheld in its finest form at The Milestone.
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On Arrival
- Appropriate PPE is worn by all employees and in adherence to any government or local regulations and guidance. Guests are required to wear a mask in public areas of the hotel unless you are exempt or eating or drinking.
- Each guest is provided with an amenity bag at check-in, which contains hand sanitizer and alcohol wipes for personal use. Face masks are available on request.
- Contactless hand sanitizer dispensers are also placed at key guest and employee entrances and contact areas throughout the hotel, and temperature checks are conducted for all staff on arrival to the hotel.
- Every team member has been provided with training on sanitation and physical distancing protocols, with more comprehensive instruction given to guest-facing staff and the housekeeping team.
- In light of COVID-19, the hotel's long-established stringent cleaning procedures have been enhanced, following WHO and CDC recommendations covering everything from handwashing hygiene and cleaning product accreditations to the cleaning protocols adopted in every area of the hotel.
- Appropriate PPE is worn by all employees and in adherence to any government or local regulations and guidance. Guests are required to wear a mask in public areas of the hotel unless you are exempt or eating or drinking.
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Room
- All bed linen and toweling are changed daily and washed at a high temperature following the latest guidelines.
- Extra pillows and blankets stored in guest room wardrobes have been removed but available on request.
- Daily turndown service is available at the guest's request.
No minibar service available. However, all items are available through room service, including soft drinks, wine and spirits, snacks, and treats.
- Tea and coffee making facilities have been removed from the room but can be provided on request.
- Complimentary tea and coffee are available through room service.
- Bottled water will continue to be provided in the room.
- Newspapers and magazines are available through an online service for guests to access through their own devices, on a complimentary basis.
- All bed linen and toweling are changed daily and washed at a high temperature following the latest guidelines.
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Housekeeping
- All bed linen and toweling are changed daily and washed at a high temperature in accordance with the latest guidelines.
- Extra pillows and blankets stored in guest room wardrobes have been removed, but available on request.
- Daily turndown service is available at the guest's request.
No minibar service available. However, all items are available through room service including soft drinks, wine and spirits, snacks, and treats.
- Tea and coffee making facilities have been removed from the room, but can be provided on request.
- Complimentary tea and coffee are available through room service.
- Bottled water will continue to be provided in the room.
- Newspapers and magazines are available through an online service for guests to access through their own devices, on a complimentary basis.
- Industry leading cleaning and sanitizing protocols are used to clean guest facilities using CleanCoat, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handle, taps, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks, and flooring.
- All bed linen and toweling are changed daily and washed at a high temperature in accordance with the latest guidelines.
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Food & Beverage and Dining
- The restaurants and bars are open and appropriate changes to seating have been made to accommodate physical distancing.
- Buffet and table-side service are not available, but a delicious a la carte offering to include seasonal specials and signature dishes is served as normal.
- Buffet breakfasts are no longer served in the restaurant.
- Private dining spaces are also available on request.
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Shared Areas
- Public areas of the hotel have been reconfigured and adjusted to allow for physical distancing wherever possible, and all guests will be advised to practice physical distancing.
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Staff Interaction
- The hotel has strict staff policies to maintain safety for both staff and guests.
- All staff members are temperature tested upon daily arrival.
- All staff members are asked a series of questions upon daily arrival for contact tracing.
- All Staff members are tested weekly.
- The hotel has strict staff policies to maintain safety for both staff and guests.
AWARDS & ACCOLADES
Forbes Five Star
Condé Nast Traveler Readers’ Choice Awards - Top 40 Hotels in London, 2020
Travel + Leisure 'World's Best - Top 10 London City Hotels, 2020
Travel + Leisure 'World's Best - Top 100 Hotels in the World, 2020