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The Milestone Hotel & Residences

Kensington, London

Certificates are issued in the hotel's local currency, and checkout price is calculated based on your selected payment currency.

Checkout price

In your selected currency

$499.53 USD

BUY CERTIFICATE

Buy now, choose dates until

Redeem on Room, Restaurant, Spa +++

Certificates are issued in GBP

14-day fully refundable

  • Certificate Details

    Buy now, choose dates until

    Certificates are issued in GBP

    Redeem on Room, Restaurant, Spa +++

    14-day fully refundable

    See any exclusions under certificate terms below

  • How It Works

    1

    First, select your amount in the dropdown. To approximate, look at the hotel website for rates, and you'll get an idea of how much you need for a stay. Remember to also consider your on-property spend in addition to the cost of the room.

    2

    After checkout, you receive the certificate(s) over email, and the total value, including the complimentary % Get More, is deposited with the Hotel in your name - all happens automatically. The total amount is held safely by the Hotel until you redeem it.

    3

    When ready, you redeem directly with the Hotel's reservation team over phone or email on all their available public rates, packages, and offers in addition to select in-house services like spa and dining.

  • TERMS + CONDITIONS

    • REDEEM ON

      • Room
      • Restaurant
      • Spa
      • Bar
      • Minibar
      • Room Service

    • Standard Terms

        The standard terms are the same across all hotels on the platform to make it easy for you to purchase and redeem. Enjoy frictionless redemption across room-types, rates, and most hotel services and outlets. You also have a 14-days full refund, no questions asked.

      • Redemption is direct with the Hotel on new reservations made after the certificate purchase.
      • Valid on room reservations and select in-house hotel services & outlets.
        • Room reservations: Valid towards all publicly available rates, offers, and packages as per the Hotel's website on the dates requested. (Excludes non-public rates & offers i.e anything that needs a qualifier, log-in, or code to book).
        • Services & Outlets: Valid towards select in-house services and outlets added to the room bill in conjunction with a certificate room stay. See specified under “Redeem On” what is available for this Hotel.
        • Other: All third-party services & outlets are excluded from redemption.
      • Valid for 2 years.
      • The hotel stores any remaining value for your next stay.
      • An unredeemed certificate is transferable by first notifying Noble.
      • An unredeemed certificate is refundable within 14-days after purchase by notifying Noble, after it’s non-refundable.

      See full terms here.

    • Hotel Specific Terms & Exclusions

      • Certificate credits for The Milestone Hotel & Residences are issued in GBP
      • Certificates cannot be used towards group bookings of 5 rooms and over.
      • Certificates cannot be used towards events such as corporate and weddings unless approved by the Hotel.
      • Certificates cannot be used towards property buyouts.

    • LIMITATION DATES

      • No limitation dates

  • FAQ

    • How do I purchase a Certificate?

        Simply select the certificate value above, and add to cart. You can checkout using most major credit cards.

    • Is the Certificate refundable?

        The Certificate is refundable up to 14-days after purchase given it has not been in use; after the grace period, the Certificate is non-refundable.

    • How do I book?

        To redeem, simply contact the Hotel's VIP reservations team at the email or phone number listed on your Certificate. The dedicated team is on standby to help book and plan your stay.

        For clarity, you cannot redeem by booking yourself on the hotel website or through a third party, this must be done directly with the hotel as per the contact details provided on the certificate.

    • Can I redeem on all rates and offers with the hotel?

        Yes, mostly, as redemption includes all public rates, offers, and packages the Hotel shows as available on its official website over your dates.

        Note that this excludes rates that need a code, login, or qualifier like member rates, corporate rates, certain special offers, AAA rates, country resident rates, senior rates, etc., as those are not considered public rates.

        The guiding rule is, can you book it without punching in a code or log in; the rate is valid for redemption.

    • Can I redeem on outlets and services like dining and spa?

        Yes, you can redeem select in-house outlets and services like restaurants, spa, minibar, room service, etc., in conjunction with a certificate room stay. Meaning, the room must also be booked with the certificate for incidental charges to qualify for redemption.

        Please check each listing under “Redeem On” for the categories available at each specific property (Restaurant, Spa, etc.).

        Note that any third-party outlet, service, or incidental charges are not valid for redemption even if added to your final bill.

    • Can I apply multiple Certificates to one booking?

        Yes, you can apply multiple certificates to the same booking if done in advance before check-in. Simply provide the hotel with details of all the Certificates you would like to use for your booking at the time of reservation. After check-in, you cannot add further certificates to the booking.

    • When is the payment for the Certificate sent to the Hotel? Who holds the funds until I redeem?

        The Hotel receives the funds in advance and holds the funds safely in anticipation of your redemption. The way it works is that once you have purchased, Noble transfers the payment you made for the certificate to the Hotel as soon as the 14-day open purchase period has concluded and no later than 30-days after the sale. If your check-in is before that, the Hotel notifies us to receive immediate payment.

    • Can I gift a certificate?

        Of course! The Certificates make the perfect gift for any occasion. Please purchase like normal and reach out to us on service@noble-stay.com and we will issue a new certificate reflecting the name of the recipient to whom you wish to gift it.

    • Can I transfer the Certificate?

        You can transfer the Certificate by reaching out to us and providing the name and email of the new certificate owner.

  • HOTEL CONTACT

The difference is in the detail.

The grand Kensington building, now known as The Milestone Hotel & Residences, began life as three separate Victorian townhouses. Converted in 1922 (with the second and third properties added in 1929 and 2000, respectively), the place retains an air of homeliness — albeit of the most luxurious variety — that is difficult to find in a central London hotel, especially one in such an enviable location. Milestone is located across the street from the famed Kensington Gardens and a short walk from the clothing shops on Kensington High Street and the antique emporiums on Kensington Church Street.

GALLERY

HOTEL HIGHLIGHTS

  • The discrete hotel neighbors the British Royal Family, located just opposite Kensington Palace, with exceptional views across the Palaces' Gardens. The leafy surroundings are perfect for a picnic in the park.

  • The Grand Master Suites are iconic, from the feminine Meghan Suite, with art deco touches and priceless antiques, to the Hermès Suite, featuring lofty ceilings, and a romantic balcony.

  • The Stables Bar, which once housed the building’s horses, today a cozy nook with the feel of a well-loved gentleman’s club.

  • A a chauffeur-driven Bentley that can be used for local shopping trips, airport transfers or for moving around the city in style.

  • Enjoy an array of pampering treatments by renowned wellness therapist Fiona Keane in the boutique spa.

AWARDS & ACCOLADES

Forbes Five Star

Condé Nast Traveler Readers’ Choice Awards - Top 40 Hotels in London, 2020

Travel + Leisure 'World's Best - Top 10 London City Hotels, 2020

Travel + Leisure 'World's Best - Top 100 Hotels in the World, 2020

1.
After checkout you receive the certificate over email with how-to-book details.
2.
The prepaid amount is held safely by the hotel until you redeem.
3.
Redeem directly with the hotel on most room rates & in-house services.
REDEEM ON
  • Room
  • Restaurant
  • Spa
  • Bar
  • Minibar
  • Room Service

CERTIFICATE ISSUED IN

GBP

CERTIFICATE VALIDITY

2 Years

Refundable

Within 14 days

  • REDEEM ON

    • Room
    • Restaurant
    • Spa
    • Bar
    • Minibar
    • Room Service

  • Standard Terms

      The standard terms are the same across all hotels on the platform to make it easy for you to purchase and redeem. Enjoy frictionless redemption across room-types, rates, and most hotel services and outlets. You also have a 14-days full refund, no questions asked.

    • Redemption is direct with the Hotel on new reservations made after the certificate purchase.
    • Valid on room reservations and select in-house hotel services & outlets.
      • Room reservations: Valid towards all publicly available rates, offers, and packages as per the Hotel's website on the dates requested. (Excludes non-public rates & offers i.e anything that needs a qualifier, log-in, or code to book).
      • Services & Outlets: Valid towards select in-house services and outlets added to the room bill in conjunction with a certificate room stay. See specified under “Redeem On” what is available for this Hotel.
      • Other: All third-party services & outlets are excluded from redemption.
    • Valid for 2 years.
    • The hotel stores any remaining value for your next stay.
    • An unredeemed certificate is transferable by first notifying Noble.
    • An unredeemed certificate is refundable within 14-days after purchase by notifying Noble, after it’s non-refundable.

    See full terms here.

  • Hotel Specific Terms & Exclusions

    • Certificate credits for The Milestone Hotel & Residences are issued in GBP
    • Certificates cannot be used towards group bookings of 5 rooms and over.
    • Certificates cannot be used towards events such as corporate and weddings unless approved by the Hotel.
    • Certificates cannot be used towards property buyouts.

  • LIMITATION DATES

    • No limitation dates

HOW IT WORKS

1

First, select your amount in the dropdown. To approximate, look at the hotel website for rates, and you'll get an idea of how much you need for a stay. Remember to also consider your on-property spend in addition to the cost of the room.

2

After checkout, you receive the certificate(s) over email, and the total value, including the complimentary % Get More, is deposited with the Hotel in your name - all happens automatically. The total amount is held safely by the Hotel until you redeem it.

3

When ready, you redeem directly with the Hotel's reservation team over phone or email on all their available public rates, packages, and offers in addition to select in-house services like spa and dining.

The difference is in the detail.

The grand Kensington building, now known as The Milestone Hotel & Residences, began life as three separate Victorian townhouses. Converted in 1922 (with the second and third properties added in 1929 and 2000, respectively), the place retains an air of homeliness — albeit of the most luxurious variety — that is difficult to find in a central London hotel, especially one in such an enviable location. Milestone is located across the street from the famed Kensington Gardens and a short walk from the clothing shops on Kensington High Street and the antique emporiums on Kensington Church Street.

GALLERY

HOTEL CONTACT

WEBSITE
EMAIL RESERVATIONS
VIEW ON MAP

HOTEL HIGHLIGHTS

  • The discrete hotel neighbors the British Royal Family, located just opposite Kensington Palace, with exceptional views across the Palaces' Gardens. The leafy surroundings are perfect for a picnic in the park.

  • The Grand Master Suites are iconic, from the feminine Meghan Suite, with art deco touches and priceless antiques, to the Hermès Suite, featuring lofty ceilings, and a romantic balcony.

  • The Stables Bar, which once housed the building’s horses, today a cozy nook with the feel of a well-loved gentleman’s club.

  • A a chauffeur-driven Bentley that can be used for local shopping trips, airport transfers or for moving around the city in style.

  • Enjoy an array of pampering treatments by renowned wellness therapist Fiona Keane in the boutique spa.

AWARDS & ACCOLADES

Forbes Five Star

Condé Nast Traveler Readers’ Choice Awards - Top 40 Hotels in London, 2020

Travel + Leisure 'World's Best - Top 10 London City Hotels, 2020

Travel + Leisure 'World's Best - Top 100 Hotels in the World, 2020

What the press is saying

  • The Telegraph

    The staff are delightful, individual personalities who are highly committed and motivated.

  • Evening Standard

    The hotel offers a number of other luxuries, including a private tour of Kensington Palace, a private Bentley transfer to wherever you please, a picnic in Hyde Park and they can also teach you the Art of Sabrage – an impressive technique for opening a champagne bottle.

  • Forbes

    From the outside this 1920s building is discreet and unassuming compared to the elaborate interiors revealed once inside.

  • NEED TO KNOW

    1. Website
      https://www.milestonehotel.com/
    2. Rooms
      43 rooms & 13 suites
    3. Address
      1 Kensington Court, London, W8 5DL, United Kingdom | View in Map >
    4. Nearest Airport(s)
      London Heathrow Airport (LHR), London Gatwick (LGW), London City Airport (LCY)
    5. Pet Policy
      Pets are especially welcome.
    6. Kids Policy
      Children welcome.

  • AMENITIES

    General Facilities

    1. 24-Hour Concierge
    2. Butler Service
    3. Wake-up Service
    4. Babysitting
    5. Shoe Shine Service

    Health & Wellness

    1. Massage

    Digital Experience

    1. Complimentary Wifi
    2. High Speed Internet
    3. Digital Press Reader
    4. Contactless Check-in
    5. Mobile Key
    6. Digital Menus
    7. Text with Concierge
    8. QR Code for Menus

    Lifestyle Services

    1. Children VIP Program
    2. Pet VIP Amenities
    3. Sommelier
    4. Wine Cellar
    5. Wine Tasting

    In-Room

    1. 24-Hour Room Service
    2. Minibar
    3. Pillow Menu
    4. Accessible Room
    5. Packing/Unpacking Services

    General Services

    1. Plunge Pool
    2. Gym

  • The Stables Bar

    Once housed the building’s horses, today a cozy nook with the feel of a well-loved gentleman’s club. Renowned for Signature Smoking Old Fashioned cocktail.

  • The Oratory

    The Oratory at The Milestone is London's most romantic venue, ideal for small events, private dining, celebrations, and weddings. The original chapel of the building, The Oratory's original features are quite remarkable. Steeped in history, there is nowhere more intimate to dine in elegant style and with total privacy.

  • The Conservatory

    With its chic juxtaposition of sheer black and white, the bright and airy Conservatory creates an alfresco ambiance with natural light pouring through the glass. With comfortable leather armchairs and sofas, it is the perfect place to unwind. Overlooking the herb garden and forming an extension of the Stables Bar, it is a relaxed space for drinks, light snacks, or a leisurely breakfast. Enjoy our legendary Afternoon Tea in this appealing sunlit spot. As the hotel is close to the Royal Albert Hall, the Conservatory is also a perfect place for pre-theatre drinks or a light meal from the bar menu.

  • Cheneston's restaurant

    Elegant restaurant with delicious signature dishes served alongside a collection of British options, such as Scottish salmon, cured by H.Forman & Son, London’s oldest smokery and carved right at your table, and delicious daily roasts presented on a silver trolley.

  • The Park Lounge

    An exceptional experience that is a true royal indulgence – discover a delicious array of delicate finger sandwiches, accompanied by warm freshly baked scones piled high with Devonshire clotted cream and homemade preserves, and a selection of pastries, including éclairs, tartlets, cupcakes, and macarons.

  • On Arrival

    • Appropriate PPE is worn by all employees and in adherence to any government or local regulations and guidance. Guests are required to wear a mask in public areas of the hotel unless you are exempt or eating or drinking.
    • Each guest is provided with an amenity bag at check-in, which contains hand sanitizer and alcohol wipes for personal use. Face masks are available on request.
    • Contactless hand sanitizer dispensers are also placed at key guest and employee entrances and contact areas throughout the hotel, and temperature checks are conducted for all staff on arrival to the hotel.
    • Every team member has been provided with training on sanitation and physical distancing protocols, with more comprehensive instruction given to guest-facing staff and the housekeeping team.
    • In light of COVID-19, the hotel's long-established stringent cleaning procedures have been enhanced, following WHO and CDC recommendations covering everything from handwashing hygiene and cleaning product accreditations to the cleaning protocols adopted in every area of the hotel.

  • Room

    • All bed linen and toweling are changed daily and washed at a high temperature following the latest guidelines.
    • Extra pillows and blankets stored in guest room wardrobes have been removed but available on request.
    • Daily turndown service is available at the guest's request.
      No minibar service available. However, all items are available through room service, including soft drinks, wine and spirits, snacks, and treats.
    • Tea and coffee making facilities have been removed from the room but can be provided on request.
    • Complimentary tea and coffee are available through room service.
    • Bottled water will continue to be provided in the room.
    • Newspapers and magazines are available through an online service for guests to access through their own devices, on a complimentary basis.

  • Housekeeping

    • All bed linen and toweling are changed daily and washed at a high temperature in accordance with the latest guidelines.
    • Extra pillows and blankets stored in guest room wardrobes have been removed, but available on request.
    • Daily turndown service is available at the guest's request.
      No minibar service available. However, all items are available through room service including soft drinks, wine and spirits, snacks, and treats.
    • Tea and coffee making facilities have been removed from the room, but can be provided on request.
    • Complimentary tea and coffee are available through room service.
    • Bottled water will continue to be provided in the room.
    • Newspapers and magazines are available through an online service for guests to access through their own devices, on a complimentary basis.
    • Industry leading cleaning and sanitizing protocols are used to clean guest facilities using CleanCoat, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handle, taps, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks, and flooring.

  • Food & Beverage and Dining

    • The restaurants and bars are open and appropriate changes to seating have been made to accommodate physical distancing.
    • Buffet and table-side service are not available, but a delicious a la carte offering to include seasonal specials and signature dishes is served as normal.
    • Buffet breakfasts are no longer served in the restaurant.
    • Private dining spaces are also available on request.

  • Shared Areas

    • Public areas of the hotel have been reconfigured and adjusted to allow for physical distancing wherever possible, and all guests will be advised to practice physical distancing.

  • Staff Interaction

    • The hotel has strict staff policies to maintain safety for both staff and guests.
    • All staff members are temperature tested upon daily arrival.
    • All staff members are asked a series of questions upon daily arrival for contact tracing.
    • All Staff members are tested weekly.

  • FREQUENTLY ASKED QUESTIONS

    • How do I purchase a Certificate?

        Simply select the certificate value above, and add to cart. You can checkout using most major credit cards.

    • Is the Certificate refundable?

        The Certificate is refundable up to 14-days after purchase given it has not been in use; after the grace period, the Certificate is non-refundable.

    • How do I book?

        To redeem, simply contact the Hotel's VIP reservations team at the email or phone number listed on your Certificate. The dedicated team is on standby to help book and plan your stay.

        For clarity, you cannot redeem by booking yourself on the hotel website or through a third party, this must be done directly with the hotel as per the contact details provided on the certificate.

    • Can I redeem on all rates and offers with the hotel?

        Yes, mostly, as redemption includes all public rates, offers, and packages the Hotel shows as available on its official website over your dates.

        Note that this excludes rates that need a code, login, or qualifier like member rates, corporate rates, certain special offers, AAA rates, country resident rates, senior rates, etc., as those are not considered public rates.

        The guiding rule is, can you book it without punching in a code or log in; the rate is valid for redemption.

    • Can I redeem on outlets and services like dining and spa?

        Yes, you can redeem select in-house outlets and services like restaurants, spa, minibar, room service, etc., in conjunction with a certificate room stay. Meaning, the room must also be booked with the certificate for incidental charges to qualify for redemption.

        Please check each listing under “Redeem On” for the categories available at each specific property (Restaurant, Spa, etc.).

        Note that any third-party outlet, service, or incidental charges are not valid for redemption even if added to your final bill.

    • Can I apply multiple Certificates to one booking?

        Yes, you can apply multiple certificates to the same booking if done in advance before check-in. Simply provide the hotel with details of all the Certificates you would like to use for your booking at the time of reservation. After check-in, you cannot add further certificates to the booking.

    • When is the payment for the Certificate sent to the Hotel? Who holds the funds until I redeem?

        The Hotel receives the funds in advance and holds the funds safely in anticipation of your redemption. The way it works is that once you have purchased, Noble transfers the payment you made for the certificate to the Hotel as soon as the 14-day open purchase period has concluded and no later than 30-days after the sale. If your check-in is before that, the Hotel notifies us to receive immediate payment.

    • Can I gift a certificate?

        Of course! The Certificates make the perfect gift for any occasion. Please purchase like normal and reach out to us on service@noble-stay.com and we will issue a new certificate reflecting the name of the recipient to whom you wish to gift it.

    • Can I transfer the Certificate?

        You can transfer the Certificate by reaching out to us and providing the name and email of the new certificate owner.

  • HOTEL LOCATION

      • 1 Kensington Court, London, W8 5DL, United Kingdom

Need help selecting ?

Click the chat icon below to or email us with any questions. We're here to help!

What the press is saying

  • The Telegraph

    The staff are delightful, individual personalities who are highly committed and motivated.

  • Evening Standard

    The hotel offers a number of other luxuries, including a private tour of Kensington Palace, a private Bentley transfer to wherever you please, a picnic in Hyde Park and they can also teach you the Art of Sabrage – an impressive technique for opening a champagne bottle.

  • Forbes

    From the outside this 1920s building is discreet and unassuming compared to the elaborate interiors revealed once inside.

AWARDS & ACCOLADES

Forbes Five Star

Condé Nast Traveler Readers’ Choice Awards - Top 40 Hotels in London, 2020

Travel + Leisure 'World's Best - Top 10 London City Hotels, 2020

Travel + Leisure 'World's Best - Top 100 Hotels in the World, 2020

  • Hotel Details

    • Website

    • Rooms

      • 43 rooms & 13 suites

    • Address

      • 1 Kensington Court, London, W8 5DL, United Kingdom

    • Nearest Airport(s)

      • London Heathrow Airport (LHR), London Gatwick (LGW), London City Airport (LCY)

    • Pet Policy

      • Pets are especially welcome.

    • Kids Policy

      • Children welcome.

  • AMENITIES

    • Digital Experience

      • Complimentary Wifi
      • High Speed Internet
      • Digital Press Reader
      • Contactless Check-in
      • Mobile Key
      • Digital Menus
      • Text with Concierge
      • QR Code for Menus

    • Lifestyle Services

      • Children VIP Program
      • Pet VIP Amenities
      • Sommelier
      • Wine Cellar
      • Wine Tasting

    • In-Room

      • 24-Hour Room Service
      • Minibar
      • Pillow Menu
      • Accessible Room
      • Packing/Unpacking Services

    • Health & Wellness

      • Massage

    • General Facilities

      • Plunge Pool
      • Gym

    • General Services

      • 24-Hour Concierge
      • Butler Service
      • Wake-up Service
      • Babysitting
      • Shoe Shine Service

  • FOOD + DRINK

    • The Stables Bar

      Once housed the building’s horses, today a cozy nook with the feel of a well-loved gentleman’s club. Renowned for Signature Smoking Old Fashioned cocktail.

    • The Oratory

      The Oratory at The Milestone is London's most romantic venue, ideal for small events, private dining, celebrations, and weddings. The original chapel of the building, The Oratory's original features are quite remarkable. Steeped in history, there is nowhere more intimate to dine in elegant style and with total privacy.

    • The Conservatory

      With its chic juxtaposition of sheer black and white, the bright and airy Conservatory creates an alfresco ambiance with natural light pouring through the glass. With comfortable leather armchairs and sofas, it is the perfect place to unwind. Overlooking the herb garden and forming an extension of the Stables Bar, it is a relaxed space for drinks, light snacks, or a leisurely breakfast. Enjoy our legendary Afternoon Tea in this appealing sunlit spot. As the hotel is close to the Royal Albert Hall, the Conservatory is also a perfect place for pre-theatre drinks or a light meal from the bar menu.

    • Cheneston's restaurant

      Elegant restaurant with delicious signature dishes served alongside a collection of British options, such as Scottish salmon, cured by H.Forman & Son, London’s oldest smokery and carved right at your table, and delicious daily roasts presented on a silver trolley.

    • The Park Lounge

      An exceptional experience that is a true royal indulgence – discover a delicious array of delicate finger sandwiches, accompanied by warm freshly baked scones piled high with Devonshire clotted cream and homemade preserves, and a selection of pastries, including éclairs, tartlets, cupcakes, and macarons.

  • CLEAN + SAFE

    • On Arrival

      • Appropriate PPE is worn by all employees and in adherence to any government or local regulations and guidance. Guests are required to wear a mask in public areas of the hotel unless you are exempt or eating or drinking.
      • Each guest is provided with an amenity bag at check-in, which contains hand sanitizer and alcohol wipes for personal use. Face masks are available on request.
      • Contactless hand sanitizer dispensers are also placed at key guest and employee entrances and contact areas throughout the hotel, and temperature checks are conducted for all staff on arrival to the hotel.
      • Every team member has been provided with training on sanitation and physical distancing protocols, with more comprehensive instruction given to guest-facing staff and the housekeeping team.
      • In light of COVID-19, the hotel's long-established stringent cleaning procedures have been enhanced, following WHO and CDC recommendations covering everything from handwashing hygiene and cleaning product accreditations to the cleaning protocols adopted in every area of the hotel.

    • Room

      • All bed linen and toweling are changed daily and washed at a high temperature following the latest guidelines.
      • Extra pillows and blankets stored in guest room wardrobes have been removed but available on request.
      • Daily turndown service is available at the guest's request.
        No minibar service available. However, all items are available through room service, including soft drinks, wine and spirits, snacks, and treats.
      • Tea and coffee making facilities have been removed from the room but can be provided on request.
      • Complimentary tea and coffee are available through room service.
      • Bottled water will continue to be provided in the room.
      • Newspapers and magazines are available through an online service for guests to access through their own devices, on a complimentary basis.

    • Housekeeping

      • All bed linen and toweling are changed daily and washed at a high temperature in accordance with the latest guidelines.
      • Extra pillows and blankets stored in guest room wardrobes have been removed, but available on request.
      • Daily turndown service is available at the guest's request.
        No minibar service available. However, all items are available through room service including soft drinks, wine and spirits, snacks, and treats.
      • Tea and coffee making facilities have been removed from the room, but can be provided on request.
      • Complimentary tea and coffee are available through room service.
      • Bottled water will continue to be provided in the room.
      • Newspapers and magazines are available through an online service for guests to access through their own devices, on a complimentary basis.
      • Industry leading cleaning and sanitizing protocols are used to clean guest facilities using CleanCoat, with particular attention paid to high-touch items including television remote controls, toilet seats and handles, door and furniture handle, taps, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks, and flooring.

    • Food & Beverage and Dining

      • The restaurants and bars are open and appropriate changes to seating have been made to accommodate physical distancing.
      • Buffet and table-side service are not available, but a delicious a la carte offering to include seasonal specials and signature dishes is served as normal.
      • Buffet breakfasts are no longer served in the restaurant.
      • Private dining spaces are also available on request.

    • Shared Areas

      • Public areas of the hotel have been reconfigured and adjusted to allow for physical distancing wherever possible, and all guests will be advised to practice physical distancing.

    • Staff Interaction

      • The hotel has strict staff policies to maintain safety for both staff and guests.
      • All staff members are temperature tested upon daily arrival.
      • All staff members are asked a series of questions upon daily arrival for contact tracing.
      • All Staff members are tested weekly.

Need help selecting ?

Click the chat icon below to or email us with any questions. We're here to help!