Your health and safety are our top priorities. Below are the key measures currently in place at The Ritz-Carlton, Aruba:

• On Arrival

  • Guest must wear face mask up on arrival and sanitize hands up on entering the main lobby.
    

• Room

  • Guest rooms are entered daily as normal to ensure cleanliness of room and sanitize all high touch areas in the guest room.

• Housekeeping

  • Rooms are occupied after 24 hours allowing for a thorough deep cleaning prior to next room use.
    
  • Mini Bar items will be available on request.
    
  • Turn down service is offered up on request.

• Food & Beverage and Dining

  • All dining outlets offer QR menus.
    
  • Guest must wear face mask when entering and may remove this once seated at their table.
    
  • A maximum of 4 guest is permitted per table, exceptions are made for families of 5 or 6 persons and the children are under the age of 12.

• Shared Areas

  • Pool and Beach Lounge chairs have been placed at 6 feet apart to ensure physical distancing on both pools as well as the beach.
    
  • Spa amenities are available on request.
    
  • Spa Wet lounge is currently not available for use.
    
  • Fitness center remains open and can be entered with guest key; sanitizing stations are placed in all key high touch point areas.

• Staff Interaction

  • Staff must ensure social distancing is maintained when interacting with guest.
    
  • Staff must wear a face mask at all times during their shift.

• Other Measures

  • All protocols and procedures implemented are based on the guidelines of Marriott International's Cleanliness Pact as well as Local Government and Health Department regulations.
    
  • All staff members are required to enter the property with a face mask and a temperature check is done prior to their shift.

• REDEEM ON

  • Room
  • Restaurant
  • Spa
  • Bar
  • Room Service
  • Select Activities

• Standard Terms

  • Redemption is direct with the Hotel on new reservations made after the certificate purchase.
  • Valid on room reservations and select in-house hotel services & outlets.
  • Room reservations: Valid towards all room types and publicly available rates, offers, and packages as per the Hotel's website on the dates requested. (Excludes non-public rates i.e anything that needs a qualifier, log-in, or code like AAA & group rates).
  • Services & Outlets: Valid towards select in-house services and outlets added to the room bill in conjunction with a certificate room stay. See specified under “Redeem On” what is available for this Hotel.
  • Other: All third-party services & outlets are excluded. Further remarks noted under "Hotel Specific Terms."
  • Valid for 3 years.
  • The hotel stores any remaining value for your next stay.
  • An unredeemed certificate is transferable by first notifying Noble.
  • An unredeemed certificate is refundable within 14-days after purchase by notifying Noble, after it’s non-refundable.

  See full terms here.

• Hotel Specific Terms

  • Certificate credits for The Ritz-Carlton, Aruba are issued in USD
  • Credits cannot be redeemed against any activities at Red Sails Sports.
    
  • Credits cannot be redeemed for any bookings of 10 rooms or more.