Your health and safety are our top priorities. Below are the key measures currently in place at The Ritz-Carlton, Aruba:

• On Arrival

  • Guest must wear face mask up on arrival and sanitize hands up on entering the main lobby.
    

• Room

  • Guest rooms are entered daily as normal to ensure cleanliness of room and sanitize all high touch areas in the guest room.

• Housekeeping

  • Rooms are occupied after 24 hours allowing for a thorough deep cleaning prior to next room use.
    
  • Mini Bar items will be available on request.
    
  • Turn down service is offered up on request.

• Food & Beverage and Dining

  • All dining outlets offer QR menus.
    
  • Guest must wear face mask when entering and may remove this once seated at their table.
    
  • A maximum of 4 guest is permitted per table, exceptions are made for families of 5 or 6 persons and the children are under the age of 12.

• Shared Areas

  • Pool and Beach Lounge chairs have been placed at 6 feet apart to ensure physical distancing on both pools as well as the beach.
    
  • Spa amenities are available on request.
    
  • Spa Wet lounge is currently not available for use.
    
  • Fitness center remains open and can be entered with guest key; sanitizing stations are placed in all key high touch point areas.

• Staff Interaction

  • Staff must ensure social distancing is maintained when interacting with guest.
    
  • Staff must wear a face mask at all times during their shift.

• Other Measures

  • All protocols and procedures implemented are based on the guidelines of Marriott International's Cleanliness Pact as well as Local Government and Health Department regulations.
    
  • All staff members are required to enter the property with a face mask and a temperature check is done prior to their shift.

• Standard Terms

  • Redemption is direct with the Hotel on any new reservations.
  • The certificate value applies to your bill for both room reservations and hotel services & outlets.
  • Room: Valid towards all room-types and publicly available rates, offers, and packages as per the Hotel's website on the dates requested.
  • Services & Outlets: Valid towards in-house services and outlets operated by the Hotel and added to your room-bill.
  • Exclusions: Any exclusions are noted under "Hotel Specific Terms."
  • Valid for 3 years.
  • The hotel stores any partly used certificate value for your next stay.
  • An unused certificate is transferable by notifying Noble or the Hotel.
  • The certificate is refundable within 14-days after purchase, after its non-refundable.

  See full terms here.

• Hotel Specific Terms

  • Certificate credits for The Ritz-Carlton, Aruba are issued in USD
  • Credits cannot be redeemed against any activities at Red Sails Sports.
    
  • Credits cannot be redeemed for any bookings of 10 rooms or more.