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The Ritz-Carlton, Cancun

Cancun, Mexico

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BUY CERTIFICATE

Buy now, choose dates until

Redeem on Room, Restaurant, Spa +++

Certificates are issued in USD

14-day fully refundable

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  • Certificate Details

    Buy now, choose dates until

    Certificates are issued in USD

    Redeem on Room, Restaurant, Spa +++

    14-day fully refundable

    See any exclusions under certificate terms below

  • How It Works

    1

    First, select your amount in the dropdown. To approximate, look at the hotel website for rates, and you'll get an idea of how much you need for a stay. Remember to also consider your on-property spend in addition to the cost of the room.

    2

    After checkout, you receive the certificate(s) over email, and the total value, including the complimentary % Get More, is deposited with the Hotel in your name - all happens automatically. The total amount is held safely by the Hotel until you redeem it.

    3

    When ready, you redeem directly with the Hotel's reservation team over phone or email on all their available public rates, packages, and offers in addition to select in-house services like spa and dining.

  • TERMS + CONDITIONS

    • REDEEM ON

      • Room
      • Restaurant
      • Spa
      • Bar
      • Minibar

    • Standard Terms

        The standard terms are the same across all hotels on the platform to make it easy for you to purchase and redeem. Enjoy frictionless redemption across room-types, rates, and most hotel services and outlets. You also have a 14-days full refund, no questions asked.

      • Redemption is direct with the Hotel on new reservations made after the certificate purchase.
      • Valid on room reservations and select in-house hotel services & outlets.
        • Room reservations: Valid towards all publicly available rates, offers, and packages as per the Hotel's website on the dates requested. (Excludes non-public rates & offers i.e anything that needs a qualifier, log-in, or code to book).
        • Services & Outlets: Valid towards select in-house services and outlets added to the room bill in conjunction with a certificate room stay. See specified under “Redeem On” what is available for this Hotel.
        • Other: All third-party services & outlets are excluded from redemption.
      • Valid for 2 years.
      • The hotel stores any remaining value for your next stay.
      • An unredeemed certificate is transferable by first notifying Noble.
      • An unredeemed certificate is refundable within 14-days after purchase by notifying Noble, after it’s non-refundable.

      See full terms here.

    • Hotel Specific Terms & Exclusions

      • Certificate credits for The Ritz-Carlton, Cancun are issued in USD
      • Credits cannot be redeemed against any purchases from the jewelry store, photography services, aquatic activities, and car rentals.

    • LIMITATION DATES

      • No limitation dates

  • FAQ

    • How do I purchase a Certificate?

        Simply select the certificate value above, and add to cart. You can checkout using most major credit cards.

    • Is the Certificate refundable?

        The Certificate is refundable up to 14-days after purchase given it has not been in use; after the grace period, the Certificate is non-refundable.

    • How do I book?

        To redeem, simply contact the Hotel's VIP reservations team at the email or phone number listed on your Certificate. The dedicated team is on standby to help book and plan your stay.

        For clarity, you cannot redeem by booking yourself on the hotel website or through a third party, this must be done directly with the hotel as per the contact details provided on the certificate.

    • Can I redeem on all rates and offers with the hotel?

        Yes, mostly, as redemption includes all public rates, offers, and packages the Hotel shows as available on its official website over your dates.

        Note that this excludes rates that need a code, login, or qualifier like member rates, corporate rates, certain special offers, AAA rates, country resident rates, senior rates, etc., as those are not considered public rates.

        The guiding rule is, can you book it without punching in a code or log in; the rate is valid for redemption.

    • Can I redeem on outlets and services like dining and spa?

        Yes, you can redeem select in-house outlets and services like restaurants, spa, minibar, room service, etc., in conjunction with a certificate room stay. Meaning, the room must also be booked with the certificate for incidental charges to qualify for redemption.

        Please check each listing under “Redeem On” for the categories available at each specific property (Restaurant, Spa, etc.).

        Note that any third-party outlet, service, or incidental charges are not valid for redemption even if added to your final bill.

    • Can I apply multiple Certificates to one booking?

        Yes, you can apply multiple certificates to the same booking if done in advance before check-in. Simply provide the hotel with details of all the Certificates you would like to use for your booking at the time of reservation. After check-in, you cannot add further certificates to the booking.

    • When is the payment for the Certificate sent to the Hotel? Who holds the funds until I redeem?

        The Hotel receives the funds in advance and holds the funds safely in anticipation of your redemption. The way it works is that once you have purchased, Noble transfers the payment you made for the certificate to the Hotel as soon as the 14-day open purchase period has concluded and no later than 30-days after the sale. If your check-in is before that, the Hotel notifies us to receive immediate payment.

    • Can I gift a certificate?

        Of course! The Certificates make the perfect gift for any occasion. Please purchase like normal and reach out to us on service@noble-stay.com and we will issue a new certificate reflecting the name of the recipient to whom you wish to gift it.

    • Can I transfer the Certificate?

        You can transfer the Certificate by reaching out to us and providing the name and email of the new certificate owner.

  • HOTEL CONTACT

A five-star, oceanfront retreat in the heart of Cancun.

Perfectly perched along the aquamarine waters of the Caribbean, The Ritz-Carlton, Cancun occupies one of the finest beaches in Mexico. It is from this enviable vantage point that resort guests can experience the many charms of this tropical destination, all while enjoying the anticipatory service, luxury accommodations, and carefully curated amenities that have come to make The Ritz-Carlton so distinctive.

GALLERY

HOTEL HIGHLIGHTS

  • Isla Mujeres, MUSA Underwater Museum

  • Memorable culinary experiences with two award-winning restaurants: Fantino and The Club Grill

  • Floor-to-ceiling windows framing the pristine beaches of the Caribbean Sea.

  • The Ritz-Carlton, Cancun seamlessly fuses coastal luxury with the region’s rich cultural legacy.

AWARDS & ACCOLADES

Forbes Travel Guide Five Star Hotel

Forbes Travel Guide Four Star Spa

AAA 5 Diamond Award

1.
After checkout you receive the certificate over email with how-to-book details.
2.
The prepaid amount is held safely by the hotel until you redeem.
3.
Redeem directly with the hotel on most room rates & in-house services.
REDEEM ON
  • Room
  • Restaurant
  • Spa
  • Bar
  • Minibar

CERTIFICATE ISSUED IN

USD

CERTIFICATE VALIDITY

2 Years

Refundable

Within 14 days

  • REDEEM ON

    • Room
    • Restaurant
    • Spa
    • Bar
    • Minibar

  • Standard Terms

      The standard terms are the same across all hotels on the platform to make it easy for you to purchase and redeem. Enjoy frictionless redemption across room-types, rates, and most hotel services and outlets. You also have a 14-days full refund, no questions asked.

    • Redemption is direct with the Hotel on new reservations made after the certificate purchase.
    • Valid on room reservations and select in-house hotel services & outlets.
      • Room reservations: Valid towards all publicly available rates, offers, and packages as per the Hotel's website on the dates requested. (Excludes non-public rates & offers i.e anything that needs a qualifier, log-in, or code to book).
      • Services & Outlets: Valid towards select in-house services and outlets added to the room bill in conjunction with a certificate room stay. See specified under “Redeem On” what is available for this Hotel.
      • Other: All third-party services & outlets are excluded from redemption.
    • Valid for 2 years.
    • The hotel stores any remaining value for your next stay.
    • An unredeemed certificate is transferable by first notifying Noble.
    • An unredeemed certificate is refundable within 14-days after purchase by notifying Noble, after it’s non-refundable.

    See full terms here.

  • Hotel Specific Terms & Exclusions

    • Certificate credits for The Ritz-Carlton, Cancun are issued in USD
    • Credits cannot be redeemed against any purchases from the jewelry store, photography services, aquatic activities, and car rentals.

  • LIMITATION DATES

    • No limitation dates

HOW IT WORKS

1

First, select your amount in the dropdown. To approximate, look at the hotel website for rates, and you'll get an idea of how much you need for a stay. Remember to also consider your on-property spend in addition to the cost of the room.

2

After checkout, you receive the certificate(s) over email, and the total value, including the complimentary % Get More, is deposited with the Hotel in your name - all happens automatically. The total amount is held safely by the Hotel until you redeem it.

3

When ready, you redeem directly with the Hotel's reservation team over phone or email on all their available public rates, packages, and offers in addition to select in-house services like spa and dining.

A five-star, oceanfront retreat in the heart of Cancun.

Perfectly perched along the aquamarine waters of the Caribbean, The Ritz-Carlton, Cancun occupies one of the finest beaches in Mexico. It is from this enviable vantage point that resort guests can experience the many charms of this tropical destination, all while enjoying the anticipatory service, luxury accommodations, and carefully curated amenities that have come to make The Ritz-Carlton so distinctive.

GALLERY

HOTEL CONTACT

WEBSITE
EMAIL RESERVATIONS
VIEW ON MAP

HOTEL HIGHLIGHTS

  • Isla Mujeres, MUSA Underwater Museum

  • Memorable culinary experiences with two award-winning restaurants: Fantino and The Club Grill

  • Floor-to-ceiling windows framing the pristine beaches of the Caribbean Sea.

  • The Ritz-Carlton, Cancun seamlessly fuses coastal luxury with the region’s rich cultural legacy.

AWARDS & ACCOLADES

Forbes Travel Guide Five Star Hotel

Forbes Travel Guide Four Star Spa

AAA 5 Diamond Award

What the press is saying

  • Forbes

    A destination for any length stay in the Zona Hotelera for business or pleasure.

  • Condé Nast Traveler

    It’s a behemoth in size, but still a Ritz-Carlton cocoon in terms of personalization and comforts.

  • The Telegraph

    Unparalleled culinary experiences and memorable child-friendly amenities.

  • NEED TO KNOW

    1. Website
      https://www.ritzcarlton.com/en/hotels/mexico/cancun
    2. Address
      Rtno. del Rey #36, Zona Hotelera, 77500 Cancún, Q.R., Mexico | View in Map >
    3. Nearest Airport(s)
      CUN (20 min)
    4. Pet Policy
      The hotel is not pet friendly; however, if there is a guest with a Emotional Support Animal, the pet will be accepted with a specialist prescription.
    5. Kids Policy
      All children are welcome.

  • AMENITIES

    General Facilities

    1. Complimentary Coffee/Tea wake-up service
    2. Concierge

    Health & Wellness

    1. Massage
    2. Sauna
    3. Steam Room
    4. Yoga Program / Class
    5. Yoga Instructor
    6. Pilates Studio

    Sport Activities

    1. Tennis Court
    2. Professional Tennis Program
    3. Tennis Instructor
    4. Fitness Class
    5. Personal Trainer
    6. PADI Diving program
    7. Motorized Water Activities

    Digital Experience

    1. Complimentary Wifi
    2. High Speed Internet
    3. QR Code for Menus

    Lifestyle Services

    1. Hair Salon Services / Stylist
    2. Children VIP Amenities / Program
    3. Private Cooking Lessons
    4. Honor Bar
    5. Barista / Coffee Shop
    6. Juice Bar
    7. Sommelier
    8. Wine Cellar
    9. Wine Tasting

    In-Room

    1. 24-Hour Room Service
    2. Room Service
    3. Pillow Menu
    4. Blackout curtains
    5. Disabled Access Room

    General Services

    1. Outdoor Pool
    2. Club Floor / Lounge
    3. Year-round Swimmable Beach
    4. Gym
    5. 24-hour Gym
    6. Private Villa(s)
    7. Boutique(s)
    8. Kids Activity Club / Program

  • El Café Mexicano

    With an emphasis on Mexican and International favorites, El Café Mexicano features an inventive menu that offers delicious renditions of some of the classics from the world cuisine. Its vast breakfast buffet caters to the healthy-oriented and those wanting to start their day with traditional Mexican delicacies. Its lunch menu includes traditional Mexican tamales to everyone’s favorite kinds of pasta.

  • The Caribe Bar & Grill

    Caribe Bar and Grill sits in front of the ocean and next to the pools, offering a casual luncheon fare and tropical thirst quenchers. The restaurant features an outdoor terrace where one can enjoy old-time favorites, but you are free to have your meal and beverage by the pool or the ocean. The menu includes fresh salads, brick-oven pizzas, and refreshing cocktails, and it’s the ideal place to satisfy any craving without having to pause that tan.

  • Fantino

    Fantino blends the charm of the Mediterranean with formidable technique and exceptional refinement. Its glistening interior combines man-made frescos with floor-to-ceiling windows to create both a dramatic and romantic space. The perfectly traced setting commences with an intimate reception, and it opens up to a bright main dining room. Also adjacent to the main dining room, Petit Fantino allows an undistracted communion with your party and, most importantly, your food.

  • The Club Grill

    The Club Grill invites you to a beautifully renovated space offering elevated Continental cuisine. Our luscious menu blends timeless recipes with locally sourced ingredients and artistic presentations to deliver a sumptuous gourmet experience.

  • Casitas

    Chic handmade cabanas are transformed into private dining rooms on the beach, where the soft sound of the waves and the moon's dim light complement every night. Dine in quaint oceanfront Casitas and tantalize your evenings while dining al fresco in proper Cancun fashion.

  • D-Lounge

    With an unrivaled Tequila collection of over 100 varieties, as well as a complete bar selection and menu of small plates and shareable items, this is the perfect place to enjoy nightly live entertainment and a comfortable atmosphere with friends, either new or old.

Your health and safety are our top priorities. Below are the key measures currently in place at The Ritz-Carlton, Cancun:

  • On Arrival

    • Guest’s temperature will be verified upon arrival and Guest will be requested to complete a health consultation questionnaire.
    • All luggage will be sanitized.
    • Sanitizing mats placed at hotel access for guests and associates.
    • Protection shields placed in every station.
    • Front Desk counters and Bell Stands will be sanitized before and after every Check-in or guest interaction.

  • Room

    • Removal of all non-essential and shared use items.
    • Disinfecting wipes provided in every guest room during each stay.

  • Housekeeping

    • Room cleaning will take place once the guest leaves the room to accomplish social distancing measures.
    • Deep cleaning of high-touch items and disinfection of all furniture, fixture and surfaces.
    • Usage of nebulizing machines and EPA approved disinfectant products to clean the room.

  • Food & Beverage and Dining

    • All menus will be available in digital format.
    • Restaurants capacity will be modified to meet social distancing requirements.
    • New cleaning protocols are being implemented.

  • Shared Areas

    • The Ritz-Carlton, Spa will be open from Monday to Saturday from 11 a.m. to 7:00 p.m.
    • Fitness Center and Ritz Kids Program are currently closed.
    • Pool and Beach are open for full use including lounging and swimming. There are limited chairs available as we encourage our guests to respect social distancing guidelines.
    • Blue Cabanas and Beach Villas are available (advance reservation is required).

  • Staff Interaction

    • Face coverings required for all associates and appropriate PPE provided for associates to wear.
    • Updated training and protocols for all associates with daily reinforcement.

  • FREQUENTLY ASKED QUESTIONS

    • How do I purchase a Certificate?

        Simply select the certificate value above, and add to cart. You can checkout using most major credit cards.

    • Is the Certificate refundable?

        The Certificate is refundable up to 14-days after purchase given it has not been in use; after the grace period, the Certificate is non-refundable.

    • How do I book?

        To redeem, simply contact the Hotel's VIP reservations team at the email or phone number listed on your Certificate. The dedicated team is on standby to help book and plan your stay.

        For clarity, you cannot redeem by booking yourself on the hotel website or through a third party, this must be done directly with the hotel as per the contact details provided on the certificate.

    • Can I redeem on all rates and offers with the hotel?

        Yes, mostly, as redemption includes all public rates, offers, and packages the Hotel shows as available on its official website over your dates.

        Note that this excludes rates that need a code, login, or qualifier like member rates, corporate rates, certain special offers, AAA rates, country resident rates, senior rates, etc., as those are not considered public rates.

        The guiding rule is, can you book it without punching in a code or log in; the rate is valid for redemption.

    • Can I redeem on outlets and services like dining and spa?

        Yes, you can redeem select in-house outlets and services like restaurants, spa, minibar, room service, etc., in conjunction with a certificate room stay. Meaning, the room must also be booked with the certificate for incidental charges to qualify for redemption.

        Please check each listing under “Redeem On” for the categories available at each specific property (Restaurant, Spa, etc.).

        Note that any third-party outlet, service, or incidental charges are not valid for redemption even if added to your final bill.

    • Can I apply multiple Certificates to one booking?

        Yes, you can apply multiple certificates to the same booking if done in advance before check-in. Simply provide the hotel with details of all the Certificates you would like to use for your booking at the time of reservation. After check-in, you cannot add further certificates to the booking.

    • When is the payment for the Certificate sent to the Hotel? Who holds the funds until I redeem?

        The Hotel receives the funds in advance and holds the funds safely in anticipation of your redemption. The way it works is that once you have purchased, Noble transfers the payment you made for the certificate to the Hotel as soon as the 14-day open purchase period has concluded and no later than 30-days after the sale. If your check-in is before that, the Hotel notifies us to receive immediate payment.

    • Can I gift a certificate?

        Of course! The Certificates make the perfect gift for any occasion. Please purchase like normal and reach out to us on service@noble-stay.com and we will issue a new certificate reflecting the name of the recipient to whom you wish to gift it.

    • Can I transfer the Certificate?

        You can transfer the Certificate by reaching out to us and providing the name and email of the new certificate owner.

  • HOTEL LOCATION

      • Rtno. del Rey #36, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Need help selecting The Ritz Carlton Cancun?

Click the chat icon below to or email us with any questions. We're here to help!

What the press is saying

  • Forbes

    A destination for any length stay in the Zona Hotelera for business or pleasure.

  • Condé Nast Traveler

    It’s a behemoth in size, but still a Ritz-Carlton cocoon in terms of personalization and comforts.

  • The Telegraph

    Unparalleled culinary experiences and memorable child-friendly amenities.

AWARDS & ACCOLADES

Forbes Travel Guide Five Star Hotel

Forbes Travel Guide Four Star Spa

AAA 5 Diamond Award

  • Hotel Details

    • Website

    • Address

      • Rtno. del Rey #36, Zona Hotelera, 77500 Cancún, Q.R., Mexico

    • Nearest Airport(s)

      • CUN (20 min)

    • Pet Policy

      • The hotel is not pet friendly; however, if there is a guest with a Emotional Support Animal, the pet will be accepted with a specialist prescription.

    • Kids Policy

      • All children are welcome.

  • AMENITIES

    • Digital Experience

      • Complimentary Wifi
      • High Speed Internet
      • QR Code for Menus

    • Lifestyle Services

      • Hair Salon Services / Stylist
      • Children VIP Amenities / Program
      • Private Cooking Lessons
      • Honor Bar
      • Barista / Coffee Shop
      • Juice Bar
      • Sommelier
      • Wine Cellar
      • Wine Tasting

    • In-Room

      • 24-Hour Room Service
      • Room Service
      • Pillow Menu
      • Blackout curtains
      • Disabled Access Room

    • Health & Wellness

      • Massage
      • Sauna
      • Steam Room
      • Yoga Program / Class
      • Yoga Instructor
      • Pilates Studio

    • General Facilities

      • Outdoor Pool
      • Club Floor / Lounge
      • Year-round Swimmable Beach
      • Gym
      • 24-hour Gym
      • Private Villa(s)
      • Boutique(s)
      • Kids Activity Club / Program

    • General Services

      • Complimentary Coffee/Tea wake-up service
      • Concierge

    • Sport Activities

      • Tennis Court
      • Professional Tennis Program
      • Tennis Instructor
      • Fitness Class
      • Personal Trainer
      • PADI Diving program
      • Motorized Water Activities

  • FOOD + DRINK

    • El Café Mexicano

      With an emphasis on Mexican and International favorites, El Café Mexicano features an inventive menu that offers delicious renditions of some of the classics from the world cuisine. Its vast breakfast buffet caters to the healthy-oriented and those wanting to start their day with traditional Mexican delicacies. Its lunch menu includes traditional Mexican tamales to everyone’s favorite kinds of pasta.

    • The Caribe Bar & Grill

      Caribe Bar and Grill sits in front of the ocean and next to the pools, offering a casual luncheon fare and tropical thirst quenchers. The restaurant features an outdoor terrace where one can enjoy old-time favorites, but you are free to have your meal and beverage by the pool or the ocean. The menu includes fresh salads, brick-oven pizzas, and refreshing cocktails, and it’s the ideal place to satisfy any craving without having to pause that tan.

    • Fantino

      Fantino blends the charm of the Mediterranean with formidable technique and exceptional refinement. Its glistening interior combines man-made frescos with floor-to-ceiling windows to create both a dramatic and romantic space. The perfectly traced setting commences with an intimate reception, and it opens up to a bright main dining room. Also adjacent to the main dining room, Petit Fantino allows an undistracted communion with your party and, most importantly, your food.

    • The Club Grill

      The Club Grill invites you to a beautifully renovated space offering elevated Continental cuisine. Our luscious menu blends timeless recipes with locally sourced ingredients and artistic presentations to deliver a sumptuous gourmet experience.

    • Casitas

      Chic handmade cabanas are transformed into private dining rooms on the beach, where the soft sound of the waves and the moon's dim light complement every night. Dine in quaint oceanfront Casitas and tantalize your evenings while dining al fresco in proper Cancun fashion.

    • D-Lounge

      With an unrivaled Tequila collection of over 100 varieties, as well as a complete bar selection and menu of small plates and shareable items, this is the perfect place to enjoy nightly live entertainment and a comfortable atmosphere with friends, either new or old.

  • CLEAN + SAFE

    Your health and safety are our top priorities. Below are the key measures currently in place at The Ritz-Carlton, Cancun:

    • On Arrival

      • Guest’s temperature will be verified upon arrival and Guest will be requested to complete a health consultation questionnaire.
      • All luggage will be sanitized.
      • Sanitizing mats placed at hotel access for guests and associates.
      • Protection shields placed in every station.
      • Front Desk counters and Bell Stands will be sanitized before and after every Check-in or guest interaction.

    • Room

      • Removal of all non-essential and shared use items.
      • Disinfecting wipes provided in every guest room during each stay.

    • Housekeeping

      • Room cleaning will take place once the guest leaves the room to accomplish social distancing measures.
      • Deep cleaning of high-touch items and disinfection of all furniture, fixture and surfaces.
      • Usage of nebulizing machines and EPA approved disinfectant products to clean the room.

    • Food & Beverage and Dining

      • All menus will be available in digital format.
      • Restaurants capacity will be modified to meet social distancing requirements.
      • New cleaning protocols are being implemented.

    • Shared Areas

      • The Ritz-Carlton, Spa will be open from Monday to Saturday from 11 a.m. to 7:00 p.m.
      • Fitness Center and Ritz Kids Program are currently closed.
      • Pool and Beach are open for full use including lounging and swimming. There are limited chairs available as we encourage our guests to respect social distancing guidelines.
      • Blue Cabanas and Beach Villas are available (advance reservation is required).

    • Staff Interaction

      • Face coverings required for all associates and appropriate PPE provided for associates to wear.
      • Updated training and protocols for all associates with daily reinforcement.

Need help selecting The Ritz Carlton Cancun?

Click the chat icon below to or email us with any questions. We're here to help!