Your health and safety are our top priorities. Below are the key measures currently in place at The Romanos, a Luxury Collection Resort:

• On Arrival

  • Temperature checks on arrival.
    
  • Contactless check in if requested.
    
  • Hand sanitizer dispensers stationed throughout.
    
  • Distancing with floor signage.
    
  • Keys disinfected between stays and prior to handover to guests.
    
  • Disinfection of POS and ATM points

• Room

  • Deeper cleaning between stays.
    
  • Labelling of sanitized rooms.
    
  • Deep cleaning and disinfection of all furniture, fixtures and surfaces.
    
  • Disinfecting wipes and gel and one mask per guest provided in guest rooms.
    
  • Optional use of air conditioning which operates with fresh air - use of the ceiling fan instead.

• Housekeeping

  • Turn down service upon request.

• Food & Beverage and Dining

  • In-room dining available 24/7.
    
  • Option for contactless room service.
    
  • Reduced handling of guest personal property; alternate payment options; associates sanitize hands after handling.
    
  • Modified floor plans and reduced seating up to 6 guests per table, (excluding families with underage children).
    
  • Reservations Recommended to control occupancy.
    
  • Appropriate PPE use.
    
  • Breakfast with various service points with attendants, along with a menu of A la Carte options.
    
  • All surfaces and appliances sanitized between guest use.
    
  • Elimination of shared items at guest tables.
    
  • Overnight disinfection of venue and food preparation tables

• Shared Areas

  • Relocation of credit card payment devices.
    
  • Reduced handling of guest personal property.
    
  • Sanitization of equipment, treatment rooms and lounge areas between use .
    
  • Frequent cleaning of high touch surfaces.
    
  • Hand washing and hand sanitizer stations placed in public areas.
    
  • Option of in-room private fitness sessions.
    
  • All group fitness classes take place outdoors, equipment free.
    
  • Majority of gym equipment moved outdoors.
    
  • Indoor gym capacity reduced to 3 guests per 100m².

• Staff Interaction

  • Training of associates on COVID-19 safety and sanitation protocols.
    
  • Touchless temperature checks for all those who enter the resort.
    
  • Molecular testing

• Other Measures

  • In-house medical and nursing team operating 24/7

• Standard Terms

  • Redemption is direct with the Hotel on any new reservations.
  • The certificate value applies to your bill for both room reservations and hotel services & outlets.
  • Room: Valid towards all room-types and publicly available rates, offers, and packages as per the Hotel's website on the dates requested.
  • Services & Outlets: Valid towards in-house services and outlets operated by the Hotel and added to your room-bill.
  • Exclusions: Any exclusions are noted under "Hotel Specific Terms."
  • Valid for 3 years.
  • The hotel stores any partly used certificate value for your next stay.
  • An unused certificate is transferable by notifying Noble or the Hotel.
  • The certificate is refundable within 14-days after purchase, after its non-refundable.

  See full terms here.

• Hotel Specific Terms

  • Certificate credits for The Romanos, a Luxury Collection Resort are issued in EUR
  • Credits cannot be redeemed at Navarino Raquet Academy, Navarino Speed Experience, Navarino Outdoors, Navarino Sea on Water, and Navarino Sea Underwater.