ISSUED IN
USD
VALIDITY
3 Years
Refundable
Within 14 days
Redeem On
- Room
- Restaurant
- Spa
- Bar
- Room Service
* See any exclusions under certificate terms below
The Singular Patagonia
Puerto Natales, Patagonia, Chile
A perfect fusion of nature and relaxation.
With a privileged surrounding of unparalleled natural beauty, The Singular Patagonia is a place of incredible history, extraordinary experience, and the highest level of personalized services deep in the heart of Chilean Patagonia. The hotel has meticulously restored and preserved the century-old cold storage Frigorífico Bories, designated a National Monument in 1996, and serves as a museum. Sink into sophisticated comfort within spacious accommodations that connect you to Patagonia's local history, wilderness, and traditions.
GALLERY
HOTEL HIGHLIGHTS
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Access one of the most untamed territories in the world guided by a team of highly trained expedition guides, that takes guests to places no man has gone before – literally.
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Spacious rooms with an 18 foot window panel providing breathtaking views of the fjords
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A two-to-one staff to guest ratio that will leave you pampered and provided for at every turn, and as a family-owned hotel, guests are treated as just that: family.
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The award winning culinary team prepares evening feasts with locally sourced ingredients, such as hare, lamb, king crab, white strawberries, rhubarb, seaweed, and honey paired with a variety of wines from each grape-growing valley of Chile.
AWARDS & ACCOLADES
Travel + Leisure - Top 10 Hotels in South America
Condé Nast Traveler - Top 20 Resorts in South America
CERTIFICATE ISSUED IN
USD
CERTIFICATE VALIDITY
3 Years
Refundable
Within 14 days
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Standard Terms
- Redemption is direct with the Hotel on any new reservations.
- The certificate value applies to your bill for both room reservations and hotel services & outlets.
- Room: Valid towards all room-types and publicly available rates, offers, and packages as per the Hotel's website on the dates requested.
- Services & Outlets: Valid towards in-house services and outlets operated by the Hotel and added to your room-bill.
- Exclusions: Any exclusions are noted under "Hotel Specific Terms."
- Valid for 3 years.
- The hotel stores any partly used certificate value for your next stay.
- An unused certificate is transferable by notifying Noble or the Hotel.
- The certificate is refundable within 14-days after purchase, after its non-refundable.
See full terms here.
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Hotel Specific Terms
- Certificate credits for The Singular Patagonia are issued in USD
HOW IT WORKS
1
Select your certificate amount in the dropdown and complete the checkout. Each level comes with an added 50% in complimentary value.
2
After purchase, the total value is automatically deposited in your name with the Hotel and available for immediate use. You will also receive a Certificate over email.
3
Redeem directly with the Hotel’s reservation team over phone or email on all their available public rates, packages, and offers in addition to most in-house services like spa and dining.
Have any questions?
Click the chat icon below or email us.
We are here to help.
A perfect fusion of nature and relaxation.
With a privileged surrounding of unparalleled natural beauty, The Singular Patagonia is a place of incredible history, extraordinary experience, and the highest level of personalized services deep in the heart of Chilean Patagonia. The hotel has meticulously restored and preserved the century-old cold storage Frigorífico Bories, designated a National Monument in 1996, and serves as a museum. Sink into sophisticated comfort within spacious accommodations that connect you to Patagonia's local history, wilderness, and traditions.
GALLERY
What the press is saying
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The Telegraph
The hotel is one of the most impressive examples of architectural adaptation in South America.
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Forbes
If ever a name perfectly fit a hotel, it is that of The Singular Patagonia.
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Architectural Digest
A walkway full of century-old English machinery feels like a toyland for adults.
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Rooms54 Rooms & 3 Suites
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AddressKm 5, 5 Norte S/N, Natales, Magallanes y la Antártica Chilena, Chile
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Nearest Airport(s)Puerto Natales (PNT) 15 minutes,Punta Arenas (PUQ) 2.5 hours drive
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Pet PolicyOnly service dogs are allowed
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Kids PolicyChildren welcome
General Facilities
- Coffee/Tea Wake-up Service
Health & Wellness
- Massage
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Spa
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Sauna
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Steam Room
Sport Activities
- Hiking
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Mountain Biking
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Horseback Riding
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Non-Motorized Water Sports
Digital Experience
- Complimentary Wifi
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Contactless Check-in
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QR Code for Menus
In-Room
- Room Service
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Complimentary Minibar
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Netflix on TV
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Accessible Room
General Services
- Plunge Pool
- Massage
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Spa
-
Sauna
- Steam Room
Sport Activities
- Hiking
-
Mountain Biking
-
Horseback Riding
-
Non-Motorized Water Sports
Digital Experience
- Complimentary Wifi
-
Contactless Check-in
-
QR Code for Menus
In-Room
- Room Service
-
Complimentary Minibar
-
Netflix on TV
-
Accessible Room
General Services
- Plunge Pool
- Complimentary Wifi
-
Contactless Check-in
- QR Code for Menus
In-Room
- Room Service
-
Complimentary Minibar
-
Netflix on TV
-
Accessible Room
General Services
- Plunge Pool
- Plunge Pool
-
The Singular Patagonia Restaurant
Locally grown ingredients, such as Patagonian hare, lamb, South American king crab, white strawberries, rhubarb, seaweed and Patagonian honey will tempt the palate as Chef Basso re-imagines traditional, regional recipes; fully respectful of the area’s culture and its rich byproducts
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El Asador
With rustic and historic style, the infrastructure at El Asador preserves the façade of the nineteenth century, transforming the setting into a gastronomic space where the tastes of fine grilled and typical dishes of the area are the main attraction for our gourmand clients. At El Asador we specialize in wood-fired meats, but also feature a vegan option. Skirt steak, a lamb steak, a ribeye... all are cooked to perfection on a fired grill. The sides included an assortment of local vegetables. Any trip to Patagonia would not be complete without living out this epicurean experience.... don’t miss one of area’s best kept treasures.
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On Arrival
- Personal information will be requested from each guest through a form sent via email before arrival to reduce contact and time at the Check-in.
- Vehicles are completely disinfected on the handles, doors, rugs, windows before and after every guest arrival.
- Floor Sanitizer for shoe disinfection for everybody before entering the property.
- Every guest and visitor to the hotel will follow mandatory procedures before entering the hotel: hand sanitization, mask application, temperature controls, and disinfection of clothes and luggage.
- In the case of group arrivals, the procedure will be carried out one by one to maintain a minimum of social distance within the Sanitization Area.
- Disease Protocol will be activated in cases of guests registered with a temperature higher than 37.5°C/95.0°F.
- Staff is required to use gloves for the handling of luggage.
- All guests and staff will be required to practice social distancing protocols, and clear indicators will be placed in the lobby and at the Front Desk as a reminder.
- Guests can choose not to have staff does enter their room during their stay.
- Staff will sanitize room keys with ultraviolet light technology before handing to guests.
- Personal information will be requested from each guest through a form sent via email before arrival to reduce contact and time at the Check-in.
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Room
- To provide social distancing between guests, alternate rooms allocated, leaving one room vacant between rooms, based on occupancy.
- Guests are requested to maintain a temperature between 23 C/73.4°F and 26 C/ 78.8°F inside rooms according to the measures directed by the Chilean Health Authorities.
- Daily air ventilation of rooms will be ensured during housekeeping service.
- To facilitate minimal contact, Turndown service will be done upon guest request.
- Guests will receive individual packages of disinfecting wet wipes.
- Pillows, duvets, and bed toppers sanitized with ozone. Daily ventilation of rooms required after Check-out.
- Use of a disinfectant sprayer (quaternary ammonium compound) to Room Cleaning that includes extra disinfection of all kinds of surfaces and elements such as furniture, door handles, light switches, curtain pulls, mini bar, telephone, garbage containers, glasses, faucets, knobs, toilet drain handles, hairdryers, etc.
- To provide social distancing between guests, alternate rooms allocated, leaving one room vacant between rooms, based on occupancy.
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Housekeeping
- Enhanced sanitization across guest touchpoints areas like restrooms, elevators, hotel entrances, lobby, and reception disinfecting with a quaternary ammonium spray every 20-minutes. Cleaning procedures will be focused on high-touch surfaces such as light switches, buttons, doors, tables, chairs.
- Use of an electrostatic spraying backpack to sanitize common areas, restaurants, and high touched surfaces to increase the effectiveness of cleanliness.
- Enhanced sanitization across guest touchpoints areas like restrooms, elevators, hotel entrances, lobby, and reception disinfecting with a quaternary ammonium spray every 20-minutes. Cleaning procedures will be focused on high-touch surfaces such as light switches, buttons, doors, tables, chairs.
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Food & Beverage and Dining
- Mandatory hand sanitizer application to guests and external visitors before entering our bars and restaurants.
- Guests and customers will be recommended to wash their hands before entering our restaurants.
- Menus disinfection before and after being handed to each guest.
- Social Distancing Protocol for bars, restaurants, and meeting rooms ensure to keep a minimum of 1.5-meters distance between positions.
- Individual disposable bags with adhesive closure will be delivered to guests to store masks during meals.
- Plates, cups, napkins, cutlery, condiments, etc., will be set upon every a la carte service to avoid unnecessary contact.
- To minimize guest contact with food, breakfast will be served to each guest on an a la carte basis, including pastries, bread, cheeses, juices, drinks, fruits, and eggs to order.
- All the food and beverages are delivered directly from the kitchen to every guest table on individual trays and covered.
- Staff offers and serves hot beverages directly to each guest. Cold drinks like juice or water are delivered from the kitchen to the guest tables in covered bottles to avoid cross-contamination.
- Breakfast grab-and-go service and Room Service are available for all the guests. These services must be requested the night before.
- For Room Service, food is left outside of each guest’s room in a trolley. Guest must place the trolley in the hallway outside of their room and notify the Restaurant by phone for immediate pick up to avoid unnecessary contact from another guest.
- Mandatory hand sanitizer application to guests and external visitors before entering our bars and restaurants.
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Shared Areas
- SPA and GYM access requires a prior reservation for both guests and external visitors.
- Reservations will be taken through email or by phone. A completed health form is sent via email and must be filled out before the appointment.
- Treatments sessions scheduled every 15 minutes to limit the number of people in the area. A maximum of 2 people will be allowed at the same time in the GYM.
- The gym will be closed if no staff is available. Dry sauna, steam room, and outdoor swimming pool will be closed till advised to open as per Chilean Health Ministry.
- Layout adjustments of furniture and exercise machines to guarantee a minimum of 1.5 meters of social distance between users.
- SPA treatment cabins will be ventilated while not being used.
- Temperature control and use of hand sanitizer required upon admission.
- Sanitized and well-packaged fruits are provided. Books, newspapers, or magazine delivery will be avoided.
- Hand Sanitizer dispensers installed in restrooms and common GYM and SPA areas to increase the cleaning frequency: facilities will be disinfected every 1 hour.
- Work-out machines are sanitized after use by GYM staff. Disposable wipes and disinfectants are available upon guest request. Personalized work-out sessions will have a maximum of 1-hour duration.
- A maximum of 3 people will be allowed to use the elevator simultaneously.
- Pool is regularly disinfected and filtered by the Maintenance Team.
- SPA and GYM access requires a prior reservation for both guests and external visitors.
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Staff Interaction
- Use of masks for guests and staff. Ensure proper usage covering the nose and mouth.
- Social Distancing: maintenance of a minimum of 1 meter between guests and staff.
- To reduce the physical interaction between guests and staff, greetings are not allowed.
- No more than 5 associates will be allowed within the same place simultaneously.
- Mandatory temperature controls for associates and vendors either before entering hotels. If an associate registers a temperature of 37.5°C/95.0°F or higher, they will not enter the hotel.
- Maintenance or housekeeping staff that need or have been requested access to guest rooms must be reassured that guests are using masks before they enter. Otherwise, they will not enter the room.
- Use of masks for guests and staff. Ensure proper usage covering the nose and mouth.
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Other Measures
- Temperature controls before each excursion. In the case of guests that register a temperature of 37.5°C/95.0°F or higher, they will not be permitted to do the excursion. Special Protocols will be implemented.
- Mandatory use of masks during all the activities by guests, drivers, and guides. Guides and drivers are required to wear gloves.
- Driver section is segregated with a transparent protected screen.
- Guests are assigned with individual seats not to face each other and maintain the appropriate social distance. It will be requested of all guests to maintain the same seat in the vehicle each time they get in it.
- A maximum of 4 passengers will be allowed in the SUV as a maximum of 2 passengers in the Sedan vehicles. In the case of a larger number of guests traveling together, distribution will be reviewed.
- All the equipment necessary for activities such as trekking poles, bicycles, binoculars, kayaks are sanitized before and after each use.
- A small group of guests per excursion will be implemented to guarantee a safe distance.
- All o guides will have a prevention and cleanliness kit that includes hand sanitizer, a thermometer, disinfectant, disposable masks replacements, disposable sanitary wipes and gloves, individual garbage bags for each guest.
- Individual packaged meals provided to every guest.
- Our cleanliness standards and terms & conditions for Excursions will be sent to each guest ahead of our services. The Declaration must be filled out before starting the activity.
- Temperature controls before each excursion. In the case of guests that register a temperature of 37.5°C/95.0°F or higher, they will not be permitted to do the excursion. Special Protocols will be implemented.
AWARDS & ACCOLADES
Travel + Leisure - Top 10 Hotels in South America
Condé Nast Traveler - Top 20 Resorts in South America